Privacy Policy

1. Who We Are

Zentryl LLC ("Zentryl," "we," "us," or "our") operates the Zentryl mobile application and zentrylgaming.com website, which provide tools for organizing and participating in skill-based competitive gaming leagues.

2. Scope

This Privacy Policy describes how we collect, use, store, and share personal information when you use the Zentryl mobile app, website, and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Information We Collect

We may collect the following categories of information:

• Account Information: User ID, email address, display name, and profile image.
• Compliance Information: Age eligibility confirmations, jurisdiction or state selection, and Terms of Service and Privacy Policy acceptance records.
• Contest and Gameplay Information: League participation, match results, chat messages, moderation records, and dispute records.
• Payment and Subscription Metadata: Subscription tier and status, transaction IDs, payment session identifiers, and payout onboarding status.
• Zentryl does not store full payment card information. Payment details are processed by authorized payment processors.
• Device and Technical Information: Push notification tokens, IP address, device identifiers, network telemetry, application diagnostics, and security and fraud-prevention logs.
• Connected Account Information: If you connect third-party accounts such as Twitch or YouTube, we may collect limited connection metadata required to enable platform integrations.

4. How We Use Information

• Provide and operate competitions, leagues, chat features, and account functionality.
• Enforce eligibility rules, geolocation restrictions, and compliance policies.
• Prevent cheating, fraud, abuse, and security threats.
• Process subscriptions, entry fees, and payouts through authorized payment processors.
• Send service notifications such as account alerts, contest updates, and security notices.
• Improve platform reliability, performance, and product features.
• Comply with legal obligations and respond to lawful requests from authorities.

5. Sharing of Information

We may share information with trusted third parties when necessary to operate the platform.

Service Providers: Including cloud hosting providers, infrastructure services, analytics providers, push notification services, and customer support tools.

Payment Providers: Including Stripe and other payment processors, as well as Apple App Store and Google Play billing systems.

Legal Compliance: We may disclose information if required by law, court order, or legal process, or to protect the rights, safety, and integrity of our platform and users.

We do not sell personal information for monetary consideration.

6. Payments and Billing

Host subscriptions are purchased through Apple App Store or Google Play billing systems.

Entry fee payments and prize payouts may involve third-party payment processors.

Those providers may process personal information according to their own privacy policies and terms.

7. Cookies and Similar Technologies

Zentryl and its service providers may use cookies, device identifiers, SDKs, and similar technologies to operate the platform, analyze usage, improve performance, and maintain security.

These technologies may collect technical information about device interactions with the platform.

8. Data Retention

We retain personal information only for as long as necessary to operate the platform and fulfill legitimate business purposes, including:

• dispute resolution
• fraud prevention
• security monitoring
• tax and accounting obligations
• legal compliance
• When deletion is requested, we will delete or anonymize personal data unless retention is required by law.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• access your personal information
• correct inaccurate data
• request deletion
• request portability of certain data
• Users may request account deletion using in-app account deletion tools or by contacting us.

10. Children

Zentryl is not intended for users under the minimum age required by applicable law or the platform's eligibility rules.

We do not knowingly collect personal information from children who are not legally permitted to use the service.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of data transmission or storage is completely secure.

12. International Processing

Personal information may be processed and stored in countries where Zentryl or its service providers operate.

Where applicable, we implement safeguards designed to protect personal information during international data transfers.

13. Policy Changes

We may update this Privacy Policy periodically. Updated policies will be posted with a revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

14. Contact

Zentryl LLC

Email: contact@zentrylgaming.com